Privacy Policy

We at CIH understand that your personal information is sensitive, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting our website, you are accepting the practices outlined in this Privacy Policy.

What does this privacy policy cover?

This Privacy Policy covers our treatment of personal information that we gather when you are on our website and when you use CIH services.

This policy does not apply to the practices of third parties that we do not own or control, or to individuals that we do not employ or manage.

What personal information about users do we collect?

Our primary goal in collecting personal information is to provide you with a friendly, customized, and efficient experience. We only collect personal information that is relevant to the purpose of our website. We do not process this information in a way that is incompatible with the purpose for which it has been collected or subsequently authorized by you. We collect the following types of information from our users:

  • Information You Provide to Us – We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The personal information you provide is used for such purposes as:
  • Registration – In order for you to use CIH services, such as submitting new links to the website, you must complete a registration form. As part of this registration form, we require your email address.
  • Automatic Information – We receive and store certain types of information whenever you interact with us. We automatically receive and record certain “traffic data” on our server logs from your browser including your IP address, cookie information, and the page you requested. We uses this traffic data to help diagnose problems with its servers, analyze trends and administer the website. We may also display the total times that page has been viewed. This includes member profile pages.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. CIH cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or email address is.

The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our most attractive features.

Will CIH share any of the information it receives?

Information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only as described below.

  • CIH Personnel – CIH personnel (including, for the avoidance of doubt, consultants and/or contractors) may have access to user information while carrying out their duties in the normal course of CIH business.
  • Business Transfers – In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if we, or substantially all of its assets, were acquired, user information would be one of the assets that is transferred.
  • Protection of CIH and Others – We may release personal information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of CIH, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent – Except as set forth above, you will be notified when your personal information may be shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to prevent the sharing of this information by opting out.

Is information about me secure?

Your CIH account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.

Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

What choices do I have?

As stated previously, you can always opt not to disclose information, although you may be unable to use certain features on our website.

You are able to add or update certain information on pages, such as those listed in the “What Personal Information About Users Does CIH Collect?” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.

You may request deletion of your CIH account by emailing us.

As explained earlier, the “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if your browser does not accept cookies, you will not be able to take advantage of some of our attractive features.

Changes to this privacy policy

We may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the CIH website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.

Conditions of use

If you decide to visit our website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of California state law.

Effective date of this privacy policy

This Privacy Policy is effective as of July 23, 2009.

Return Top

Copyright © 2010 Commodity & Ingredient Hedging, LLC. All rights reserved.